Privacy Policy
Last updated: July 2026
Who is responsible?
Hervent BV, Nieuwbaan 64/12, 1785 Merchtem, Belgium (company number 1041.567.786; info@hervent-taxi.be, +32 469 21 34 85), is the data controller for the personal data processed through this website.
What data, and why?
When you book a ride, we process your name, mobile number, e-mail address, pickup and destination address, the desired time and, if applicable, your flight number, solely to carry out, confirm and invoice your ride (performance of the contract, Art. 6(1)(b) GDPR). Payments are handled via Mollie; we never see or store your card or bank details. For the newsletter we process your e-mail address based on your explicit consent (double opt-in, Art. 6(1)(a) GDPR), which you can withdraw at any time via the link in every e-mail.
Who processes data with us?
We work with a limited number of processors, each with a data processing agreement and storage within the EU where possible: Supabase (database, Frankfurt region), Vercel (hosting), Combell (e-mail via our own mailboxes), Mollie (payments) and Google Maps Platform (address suggestions and route calculation). Your data is never sold or shared for advertising.
How long do we keep your data?
We keep ride data for up to 24 months after the ride, after which personal data is automatically anonymised; invoicing data is kept for as long as accounting law requires (7 years). Unconfirmed newsletter subscriptions are deleted after 30 days.
Your rights
You have the right to access, rectify, erase, restrict, port and object. E-mail us at info@hervent-taxi.be and you'll receive a reply within 30 days. Complaints can be filed with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).
Cookies
This site uses no analytics tools and sets no cookies for statistics, tracking or advertising. In your own browser we only store what the site needs: your choice of a light or dark theme and, if you arrived via a partner's QR code, that partner code (30 days). This requires no consent, which is why we do not ask for it.